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Welcome to Tyrosys, how may we help you? Offering Carry-in Repair, Mail-in Repair, Mac Upgrades, and Mac Tutoring Services for your Mac computer.
Tyrosys fixes broken Macs

Apple Authorized Service Provider

 

If your Mac computer won’t boot, is slow to boot, excessively pinwheeling, or is just plain behaving strange come visit us at Tyrosys for help.

 

Tyrosys provides an easily understandable, accurate, and quick workflow to get your Mac back up and running. Below is our published flat-rate labor pricing for most repairs which keeps your costs economic and predictable.

Tyrosys Triage Mac
Tyrosys Fixed Mac

Mac Repair

 

An advantage of working with Tyrosys for your Mac repair is that we perform all repairs in our laboratory.

 

Also, you can skip the long lines at the Apple Store Genius Bar because we honor AppleCare Protection Plan and Apple Limited Warranty hardware repairs.

 

Whether your machine is inside or out of warranty, Tyrosys can help get your Mac back to normal quickly.

Troubleshooting

 

When you bring your Mac into our store we’ll immediately begin troubleshooting the problem.

 

With our specialized in-house Apple Triage Diagnostics we can quickly investigate key functions of your Mac computer for problems. Using these reports we can isolate the source of the problems and begin the repair.

Commonly Asked Repair and Service Questions (FAQ)


What Mac Models do you repair?

We can repair or upgrade all Intel-based and PowerPC based Macs including:

 

Apple Desktop Models: iMac, Mac Mini, Mac Pro, and PowerMac

Apple Portable Models: MacBook, MacBook Air, MacBook Pro, iBook, and PowerBook

Apple Server Models: Mac Mini Server, Mac Pro Server, PowerMac Server, and Xserve


Why choose Tyrosys versus the Apple Store?

We work hard to provide great customer service. Tyrosys can repair your Mac much faster than the Apple Store Genius Bar or Apple Repair Mail-in Depot because we do all repairs in our built in laboratories. We stock commonly replaced parts to expedite the repair process. Even if we have to order a part from Apple, it will quickly arrive usually next business day.

 


What kinds of repair services does Tyrosys offer?

 

Broken LCD Display Repairs

Depending on the model, we can replace the bare LCD panel itself or the display module as a whole. After inspecting the scope of damage, we can provide a written quotation for repair.

 

Hard Drive and Memory Upgrades

Tyrosys offers quality high performance upgrades for your Mac computer or server. Our competitively priced upgrades feature flat-rate labor, data migration, and Apple Service Diagnostic testing. We specialize in installing OWC Solid State Drives (SSD) into iMac, Mac Mini, and MacBook Pro models, please contact us for more details.

 

Software Upgrades and Troubleshooting

Tyrosys can help you upgrade your Mac from an older Operating System, configure Boot Camp, or a Parallels Virtual Machine. We have flat-rate pricing on many of our software repair services and can provide same day service in many cases.

 


How long will I be without my Mac?

In most cases, we can have your machine repaired next business day. Part availability and shipping time is the primary factor in repair completion time.

 

What does AppleCare Hardware Warranty mean?

All new Mac computers feature a one-year Apple Limited Warranty and within that year an owner can purchase an additional two years of coverage with the AppleCare Protection Plan. These warranty coverages cover the cost of parts and our labor to complete the repair.


What is Accidental Damage?

Common examples are cracked displays, drop damage, missing screws, or liquid spills. We offer competitive pricing on Mac repairs and use Genuine Apple components. Accidental damage voids your Apple Warranty.


Does Tyrosys fix iPads?

Yes, importantly iPad hardware is repaired by hardware exchange only. If you have AppleCare Plus (AppleCare+) then accidental damage will incur a $50.00 deductible replacement charge.


Does Tyrosys fix iPhones?

Quick answer, no. Apple does not provide Authorized Service Providers a direct channel for genuine parts. While we can do software troubleshooting, Apple has an official exchange-only policy when it comes to hardware on iOS devices. While many people have seen an increase in shops performing broken display repairs, they are using gray-market 3rd party parts that vary in quality. Because these parts are not genuine, Tyrosys cannot vouch for their quality and therefore we will not perform these repairs. We recommend visiting an Apple Retail Store or facilitating a mail-in repair with Apple directly by calling AppleCare Phone Support for a iPhone hardware exchange.

 

Tyrosys Menu of Services: Troubleshooting and Diagnostic testing is $49. Fast Fixes like Quick Repair or Consultation up-to 15-minutes Auditing of System or Device Settings is $20. Stuck Optical Disc Retrieval, 1-hour Mac tutoring lesson, hard disk or optical drive install, Mac OS X Operating System Install, Data Recovery Analysis, Annual Software Maintenance are $85 services. 90-minute Mac Tutor Session, Data Migration from a Mac to another Mac, Apple BootCamp Professional Setup, Parallels Virtual Machine Professional Setup, Mac OS software troubleshooting are $125 services. Broken LCD Display or Hinge Repair, Logic Board Replacement, Mac Unibody Top-case Replacement, iMac 2012 Memory and Drive Upgrades, Data Recovery Services per 24-hours, and All PowerPC based Mac Repair are $160 services.  All other carry-in services priced at $87 per hour.
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