Welcome to Mail-in-Mac!
After years of performing carry-in repairs, we learned that many of our customers would like a send-in option using their favorite mail carrier.
Our mail-in services are designed for:
How to send your Mac in for repair
We’ve tried slick store interfaces in the past and just found them to be more confusing than they’re worth. Experience has shown to keep the process simple, transparent, and fast.
Three easy steps:
Call us toll-free!
Open 8am to 6pm (CST)
Monday thru Friday
Customers far from a Apple Service Provider or Apple Store.
Seeking an affordable and higher quality alternative versus a local Service Provider or Apple Store.
Complete our Mail-in Repair form.
It’s downloadable in Adobe PDF format and easily prints to your printer. Be sure to completely fill out the form, keep a copy for yourself, and attach to your machine that you are sending in for repair.
MacBook (13-inch Unibody, White or Black Bezel)
iBook G4 (12-inch, 14-inch)
MacBook Pro (Unibody 13-inch, 15-inch, 17-inch)
MacBook Pro and PowerBook G4 (15-inch, 17-inch)
iMac G5 and iMac Intel
(White / Aluminum)
Call us to Schedule your repair.
Our toll-free line always rings to a live person, no automated phone menus at Tyrosys. Please give us your name, serial number of machine, and share with us the problem you’re having. We can offer you a three-way transit box with pre-paid shipping should you need.
Ship your Mac computer for Repair.
Using our three-way transit box or your own box, drop off your package at a UPS or FedEx store location. Pre-paid shipping is available using UPS Ground serivices.
Important Note about AppleCare Warranty Repairs:
While AppleCare is an excellent investment, it does not cover the cost of shipping your Mac to Tyrosys for repair. All shipping expenses are billed to the customer.
Once your machine is recieved at our office, it will be quickly checked in and put in queue for diagnostic testing and evaluation.
Our Apple Certified technicians use Apple issued diagnostic tests and approved methods to quickly and accurately troubleshoot your machine. Once the affected components are isolated, a quotation for repair will be generated.
Unit Repair with Customer Approval
With your approval, our Apple Certified technicians will complete the repair of your Mac. Upon completion, additional quality control tests are performed to ensure the original problem has been corrected.
Quick Return Shipment
Once applicable charges have been billed, we will quickly return ship your Mac. UPS Ground averages one to three days depending on your distance from Texas. Expedited UPS Air services are available upon request.
Mac Mini Intel (Aluminum Unibody, Server)
Mac Mini Intel
(2006, 2007, 2009, Server)