Like most people, you probably bought a Mac because they are good and reliable computers. So when something inevitably goes wrong you’re faced with a decision, where to go for service?
We at Tyrosys would like to earn your business!
Working with us is easy, no appointment necessary, and everything is done in our shop.
We understand that when your Mac Computer isn't working it can be stressful. Unlike the Apple Store, we don't require appointments and you get to work directly with the technician completing your repair. Tyrosys provides an easily understandable, accurate, and quick workflow to get your Mac back up and running.
We specialize in the repair, service, and upgrade all generations of Macintosh Computers including:
Apple Desktop Models: iMac, Mac Mini, iMac Pro, Mac Pro, and PowerMac
Apple Portable Models: MacBook, MacBook Air, MacBook Pro, iBook, and PowerBook
Apple Server Models: Mac Mini Server, Mac Pro Server, PowerMac Server, and Xserve
** Please note that models older than 7-years are classified as Vintage (VIN) or Obsolete (OBO) by Apple. We cannot source new genuine parts from Apple on those models which are VIN or OBO. Certain parts may be available used, tested-good, rebuilt, or third-party equivalent.
Tyrosys does not hardware repair: iPhone, iPad, iPod, Beats Audio, HomePod, or Watch hardware.
Paid iOS Software Troubleshooting and Training Services however are available starting at $49 for 30-min / $85 for 1-hour.
Apple Authorized Repairs on Mac Computer hardware
We at Tyrosys are specialists at Macintosh Computer repairs and can complete both in-warranty AppleCare hardware service and outside-of-warranty repairs and upgrades. Tyrosys also specializes in customizing Mac solutions for specific client needs; whether it's an iMac or Mac Mini to be customized, or even a MacBook Pro optimized for your workflow. We're Mac solutions and repair experts.
Broken Display Repairs
Depending on the model, we can replace the bare LCD panel itself or the display module as a whole. Retina MacBook Pros always require whole clamshell replacement. After inspecting the scope of damage, we can provide a written quotation for repair.
Hard Drive and Memory Upgrades, Data Recovery Services
Tyrosys offers quality high performance upgrades for your Mac computer or server. Our competitively priced upgrades feature flat-rate labor, data migration, and Apple Service Diagnostic testing. Tyrosys is also an Other World Computing (OWC) Reseller and we specialize in installing OWC Solid State Drives (SSD), Memory, and other custom solutions. Tyrosys can perform data recovery on software damaged drives. For drives that are physically failing, we partner with Drive Savers out in California for clean room data recovery and our customers enjoy a 10% discount for their services. Please contact us for more details on our many services to learn more.
Software Upgrade, Troubleshooting, and Maintenance
Tyrosys can help you upgrade your Mac from an older Operating System, a specific macOS for your unique needs, configure Boot Camp, or a Parallels Virtual Machine. We can rid your Mac of bloatware or malware popups. We have flat-rate pricing on many of our software repair services and can provide same or next day service in many cases. Also it is important to every 10 to 15 months bring your Mac in for regular software and hardware maintenance, and we charge a flat $85 for this service.
In most cases, we can have your machine repaired within one or two business days. Part availability and shipping time is the primary factor in repair completion time. We do offer a premium expedited service for an additional $160.00 that bumps you to the front of the repair queue and/or gives priority appointment based pickup on a weekday evening, or Saturday.
All new Mac computers feature a one-year Apple Limited Warranty and within 60-days from original purchase an owner can purchase an additional two years of coverage with the AppleCare+ Protection Plan. These warranty coverages cover the cost of parts and our labor to complete the repair. Apple does not pay Tyrosys for the cost of troubleshooting your Mac for any software repair. Sometimes extended diagnostic fees will apply, usually related to accidental damage deductibles, software troubleshooting, or tracing intermittent issues.
Common examples are cracked displays, drop damage, missing screws, or liquid spills. We offer competitive pricing on Mac repairs and being an Apple Authorized Service Provider we use Genuine Apple hardware components. Accidental damage voids your Apple Warranty until the affected components are repaired by an Apple Authorized Service Provider or Apple Authorized Repair Depot.
Quick answer -- No, Tyrosys does not repair iPhone, iPad, Beats, HomePod, or iPod hardware.
Most, if not all, of these types of repairs require depot repair at one of Apple's three contracted depot repair facilities nationally, or are performed as whole unit replacement. Apple determines the repair pricing and eligibility in their tiered price structure once received at the depot. Therefore, it is best to either facilitate the repair directly at an Apple Retail Store or call AppleCare and ask for a depot mail-in repair. The turn around time on Apple depot repairs is usually about 3 to 5 business days.
We at Tyrosys DO offer paid iOS software troubleshooting, classes on getting familiar with iPhone or iPad software and features, and can run Apple Diagnostics on these devices. Software troubleshooting starts at $49 for 30-min, $85 for an hour, $125 for 90-minutes. We recommend scheduling an appointment with us for this type of service.
We're friendly people and love to teach. Come by one of our offices during business walk-in hours and we'd be happy to help you!